Shipping and Delivery Policy

Delivery in Cyprus

ACS Couriers
- Cost: €3.00
- Free on orders over €120.00
- Delivery Time: 1-2 business days

Delivery in Europe and Rest of the World

Registered Post Service
- Shipping Rate: Calculated at checkout based on the total value and weight of the order
- Delivery Time: 15-20 business days

EMS Data Post
- Shipping Rate: Calculated at checkout based on the total value and weight of the order
- Delivery Time: 4-7 business days

 Additional Information

Order Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.

Shipment Confirmation and Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
- Our shop is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
- Our shop is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.

Shipping Restrictions
- We do not ship to P.O. boxes 

Delivery Issues
- If your package has not arrived within the estimated delivery time, please contact our customer service at info@secretcloset.com.cy.
- Ensure the shipping address is correct at the time of placing your order to avoid any delivery issues.

Contact Us
- For any questions or concerns regarding your order, please contact us at info@secretcloset.com.cy.

Thank you for shopping with us!